• 9-5 | Mon-Fri | Registered office: Rowood House, First Floor, Suite B, Murdock Road, Bicester, OX26 4PP

Frequently Asked Questions

FAQs - Frequently Asked Questions


Assessment of artwork type and condition

We record the type and condition of your artwork on arrival and decide with you the best possible method of storage while it awaits its frame and mount.

Mount board selection

For precious or sentimental work / images / objects, where preservation is important, we will recommend the appropriate conservation boards and select suitable colour/s that will enhance the finished presentation.

Other items where preservation is not as important we have have a range of boards with different colours and textures to choose from.

For old photographs (not digitally printed) we recommend conservation boards that do not have a calcium buffer, as this could harm the photograph.

Frame selection

Frames come in a multitude of depths, colours & finishes so depending on the desired look and feel we will recommend suitable options.

Where pastel pictures are presented we recommend deeper rebates so the artwork is far enough away from the glass to prevent 'lifting' the pastel.

Various slip frames are also available to add depth.

Glazing selection

 We recommend Tue Vue with UV protection for any and all conservation work we undertake as it offers great protection for your frame artwork.

However we have a range of glass including 2mm waterwhite glass that is suitable for non conservation work.

There are numerous other glass types available and we can recommend the benefits of each when we see the artwork.


Once we have agreed all of the elements above we'll record these and print off a quote for you. If further adjustments need to be made at this stage we can easily update the quotation for you.

There are several things that are really helpful for us to understand before framing your artwork or memorabilia. Here is a quick guide:

  • What location / environment will the picture will hang in. A simple photo on your phone can be really helpful.
  • Is there a particular colour theme required? For example, will your picture hang on a magnolia wall or a bright purple one?
  • Do you have a specific size of picture you're looking for
  • What is the size of the space you wish to hang your picture in?
  • Is your picture valuable, either monetary or sentimental (we treat these with the same respect)?
  • How is your picture currently stored, will it need special protection whilst we frame it. For instance, pastels, charcoal or chalks are very suseptible to damage like smudging.
  • Are your pictures rolled or store flat. It make take a little longer if rolled as we need to flatten them in the framing process.

This list is of course not exhaustive, but if you know the answers to most of these questions the process will be a lot easier.

Framing your artwork should enhance its visual appearance and equally importantly help protect it from the harmful effects of the environment. The Fine Art Trade Guild (FATG) has established the FATG Framing Levels; Minimum, Budget, Commended, Conservation and Museum. The level of protection for your artwork increases dramatically as you progress along these framing levels below.

Commended or better still Conservation level framing is recommended for original artwork or artwork that has any significant financial and sentimental value.

Commended Level

Provides framing which visually enhances the artwork and offers moderate protection from airborne pollution and handling for around five years. Framing materials will be of a higher quality, solid woods or woods with a more appealing and stylish finish, than at the lower levels. The methods of framing should ideally be reversible so your artwork can at some stage be safely removed from the frame for reframing. This level of framing is suitable for artwork of limited value and/or moderate sentimental value.

Conservation Level

Provides framing which visually enhances the artwork and offers a high level of protection from physical damage, airborne pollution and acids generated by framing materials. Protection from harmful UV light could be considered at this level. High quality conservation grade materials are used throughout and the framing methods are fully reversible so the artwork can be removed from the frame intact. This level of framing is suitable for original artwork and limited edition prints of moderate to high value as well as items of high sentimental value that cannot be replaced. Framing at this level should protect your artwork for up twenty years, but we recommend you have the framing serviced every five years to ensure everything is as it should be.

You may visit us at the studio at any time during business hours published on the website. If you wish to make an appointment to discuss a project please Book an Appointment   here.

We can usually complete your framing within 3 to 4 weeks. If you require it sooner we can prioritise the work for a small fee. If you have a large body of work that you need framing, then we will need as much notice as possible please.

There are many variables involved in framing your art or pictures that can dramatically change prices from frame to frame. We use a standard pricing method for all fames that are calculated on the size, materials and time it'll take to complete your frame. If you would like a quote please contact us by phone or email. We do find it best to give you a quote when we have the artwork in front of us and following a consultation with you.

All orders, must be paid for at the point of collection. We usually ask for a 40% deposit when I  agree your order and take final payment on collection.

You can pay at the studio with either cash or credit card. I will provide an invoice with payment details when the job is finished.

Yes, we can deliver locally only (10 mile radius of Bicester). Please note that delivery is not included in the price and I do make a small charge accordingly. Please contact me for more information.

Certified Framer